You're Invited

Analysts and industry experts will be in attendance to share best practices, new trends, and latest research to help you develop your customer experience program.

Agenda:

4:30 pm: Coffee & Refreshments
5:00 pm: Program Begins
               Best practices in building a VoC program
               Latest research presented by industry expert
               Program presentation by Confirmit Client
7:00 pm: Cocktail Reception
*Note: Agenda for Toronto begins at 8 am

London

May 21st at the New Hilton, Heathrow

Speaker: Louise Bevan, Global Director, Customer Insight & Engagement at BSI, Claire Sporton, Director Customer Experience Management at Confirmit & Jonathan Browne, Forrester

                      

New York

May 23rd at The Midtown Executive Club

Speakers: Sonia Esfahbodirad, Erie Insurance and Adele Sage, Forrester


                      

San Francisco

June 12th at the Sir Francis Drake Hotel

Speakers: Gregson Siu, Vice President, Ariba Business Operations and Bob Thompson, CustomerThink


                

Toronto*

June 21st at The Ritz-Carlton 

Experts and practitioners from Delvinia, a leading digital strategy and customer experience design consultancy, will be on hand to share best practices, latest trends and the newest developments to help you develop your customer experience program.

Agenda:

8:00 am:   Coffee and Breakfast
8:30 am:   Program Begins
10:30 am: Coffee and networking session

Speakers: Rick Bedard, Director of Training Operations, FlightSafety International and Steve Mast, President, Delvinia

                                                                   

Confirmit's International VoC Roadshow

Join us for our upcoming series of complimentary events to share insights and latest research.

Register Here!

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Best practices in building a truly multi-channel Voice of the Customer program